Our shipping policy is as follows:
For Domestic orders -- Please select your preferred method of shipment from the dropdown box at checkout. For very small items less than 1 lb we can usually ship via USPS First Class Mail. If you would prefer this class of shipment please put a note in the "comments" section at checkout and we will reduce shipping costs accordingly.
The amount calculated at checkout will be an estimate. The actual cost may be more or less. If the actual amount is less than quoted we will refund the difference. If it is more we will request the additional funds. We do not charge for handling or packaging. If you would prefer to receive the exact amount for shipping before we run the credit card please make this request in the comments form at the end of checkout.
For International orders -- All shipments to countries outside the United States will be made via the USPS (postal service) -- Global Priority Mail . This service generally arrives in all destinations worldwide within 5 - 7 business days.
Make sure to select "International" in the shipping preferences screen. The amount shown will be an estimate. The actual cost may be more or less. If you would prefer to receive the exact amount for shipping before we run the credit card please make this request in the comments form.
For services other than USPS, please indicate that in the comments screen and we will get back to you via email with a shipping quote. Other options include DHL, UPS, and FedEx.
Please Note: Customs duties, VAT (taxes), and other charges will very likely be added to your international order when it arrives in your country. It is the responsibility of the customer to be aware of these charges before ordering. The only support that we can give at Buddipole is to provide you with any information we have about what others have paid in your country (if this information is available). If you would like this information just email us with a request.
For shipments to Canada -- We are shipping all orders via USPS (United States Postal Service). We are informed that UPS does it's own customs clearing and that this results in additional charges. If you live in Canada please select the "Canada" option on the shipping drop-down menu. Charges are about $34 for one Buddipole using Priority -- 3-5 day delivery. This shipping option includes tracking and insurance.